Mobile Car Valeting & Detailing in Bedfordshire, Northamptonshire & Milton Keynes

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Terms And Conditions 

Please make sure that your vehicle is in a safe area with enough room for us to operate around it.

CANCELLATIONS

Please give us as much prior notice as possible in the event that you need to cancel your appointment.

A 50% charge of the booked appointment price will apply if we do not receive at least 48 hours notice.

 instances where we turn up to find the vehicle unavailable or you have forgotten your appointment.

In the unlikely event that your appointment has to be delayed or canceled by us, we will contact you as soon as possible.

We will not be held liable for any consequential losses resulting from such delay or cancellation.

BAD WEATHER CONDITIONS AND YOUR BOOKING

If you have an undercover area or suitable garage, we can still valet your vehicle, additionally, if you have a 6m x 3m space free we can set up our gazebo and continue work. We will contact you by phone to confirm cancellation and to re-schedule a more suitable appointment if required.

CONTENTS OF YOUR VEHICLE AND YOUR BOOKING

If you have booked a service, please remove all your personal belongings, or put them in a bag away from the vehicle prior to my arrival

FULL ENGINE BAY CLEANING

The Engine Bay can be cleaned at your request and your risk. please check with your dealer to ensure that your vehicle engine and all ancillary components are safe to clean and advise us of any alarms, immobilizers or other electronic components fitted, prior to the commencement of the cleaning process.

BABY SEATS

Child seats must be refitted by you, we will NOT be able to re-fit child seats under any circumstances.

BUSINESS INSURANCE

We have full liability Insurance cover up to £2,000,000.

DAMAGES

We will not be held responsible for any damage to your vehicle arising from ill-fitting trim, loose or faulty parts, door mirrors held on with tape, etc.

Any paintwork that might be in poor condition like lacquer peeling or large stone chips, we can not be held responsible for damage occurring  

Please

ensure you make me aware of any potential problems or damage before we start the valet.

***You may request an Inspection Sheet prior to a service.***

PAYMENT

Payment can be made by cash or debit/credit card.

GDPR Policy 

We're updating our Privacy Notice to reflect changes we've made to strengthen your privacy rights. This is part of our ongoing commitment to be transparent about how we use your data and keep it safe. We have included changes to address the new standards introduced by the European data protection law known as the General Data Protection Regulation (GDPR).

Highlights of what's new:

• We've added some detail to what you can do with your data and how you can exercise your privacy rights on MkProValet

• We've given you additional information about when we delete your data.

• We'll provide increased transparency around the different purposes for which we use your personal information.

Keeping your data safe and increasing transparency are of utmost importance to us, and we're committed to these changes. The new GDPR law goes into effect on 25 May 2018 and many MkProValet users will benefit from the added privacy protections this law affords.

Thank you for being a part of the Mkprovalet friends and family.

I will simplify what we do with your information when you call and book your vehicle in with us we use good old fashioned pen and paper {our Diary}.

When you email us your information {your address} then we store it in our records.

We don't and won't share this with anyone we don't and won't send you silly offers that you are not interested in

kind regards

Darren

MkProValet